Happy Fall!
“Someone’s got to go out there and love people.” ~ Diana, Princes of Wales, Humanitarian, member of the British royal family
It’s been a while since I’ve taken a moment to share. For the past few weeks I’ve been thinking of posting but the subject matter kept eluding me. Then I received the above quote and immediately knew what I needed to communicate.
Don’t get me wrong, I love what we do at Carved Solutions. Being the industry leader in personalized soaps and candles, monogrammed soaps and candles, and custom private label soaps and candles is a great way to spend my day. But most importantly the folks that work with us are treasured and appreciated and that brings me to what I love most about Carved Solutions…THE PEOPLE. The people we work with, our clients, our vendors, and the amazing folks that populate our networks…that’s what I love most!
Without you it doesn’t matter that we offer the deepest, most crisp carvings, it doesn’t matter that our products are the highest quality in the personalized soap and candle industry, it doesn’t matter that we offer stellar client care and customer service; because without you nothing matters.
Mike and I feel so fortunate; as we’ve built this business, we’ve added to our family so many wonderful people that looking back now, I can’t imagine not having them (you) in our lives.
Many business owners that run the “cream of the crops” of their industries sit back and think to themselves “everyone needs me”. Filled with gratitude, I humbly offer that it is us that need you.
A lateral competitor of ours received a call from a client looking for something very specific; he knew he couldn’t provide so he sent the client our way. This client has turned out to not only be one of our biggest fans but a wonderful mentor. Each time I have the opportunity to return the favor to this lateral competitor I’m eager to do so. He’s a joy to work with and Barbara has been an absolute gift to Carved Solutions.
A client of ours took the time to share her experience with a very strong player in the media. Imagine my surprise when I asked how they found us and discovered it all came from her. Another client of ours owns a very successful e-commerce company with his wife. They have a very long-standing history and are both very busy people. Out of nowhere, he called the other day and we spent almost an hour on the phone talking about the industry. Imagine my surprise when he willingly shared his history for my benefit; to enable us to learn more about being the best business owners we can be.
Carved Solutions is also blessed with some of the most amazing vendors. We are so close with one of our vendors that evenings in our dining room are spent brainstorming how to improve our businesses together. Another vendor is the best big brother I’ve never had. No one tells me “how it really is” more than he does and the belief he has in us is beyond encouraging. He is truly responsible for the creation of Carved Solutions (he pushed me off the fence!). Last but not least, how many businessmen, with 40 years of success behind them and still at the helm their own empire would take the time to call and spend an hour of his personal time supporting, educating and listening? Yeah, we’re blessed with that gentleman too!
As our network grows more and more people come into our lives. Each and everyone brings something with them; something that changes us forever.
With all that said, I’ve got to get back to the work at hand, Carved Solutions is calling! But my favorite part is YOU!
Smiles always,
Dawn
09.24.2008
